Service

Excellence at all stages of purchase and use

Our strenght is certainly given by technical assistance. Our priority is customer satisfaction and for this reason we follow him step by step, in every phase: from initial consultancy to better understand the real needs, to purchase, to train operators, to measurement’s software updating and instrumental updating and to an excellent and timely after-sales service.

We are always available for any request or need and find a customized solution for any type of measurement.

We believe in our machines and we want our customers to have the opportunity to fully appreciate their quality and characteristics, in order to exploit their potential.

Speak to a Metrology Specialist
Contact us

Service

Our Support Team was born primarily with the aim of getting you the most out of your measuring system. We always think that in addition to product quality, it is crucial to provide our customers with reliable, fast and professional service.

For this reason, after sales, service is considered FUNDAMENTAL.

We form the best of all our specialized technicians. They will be available to handle your requests quickly and effectively, and establish a trusted and collaborative relationship with you.

Our support team can help you keep the measurement system at the TOP of your performance through calibration, call out, and various services. We offer the possibility to avail of service contracts, so as to minimize the times of any machine stop, as well as to enjoy many other benefits. We remind you that an immediate help-desk and remote service service is always active for all of our customers.

CONTACT US:

serviceogphommel@ogpweb.it

Training

We are available to provide training for operators in English, our engineers combine training with a host of theoretical and practical knowledge. There are several types of training packages.

Hardware & Software Upgrade

A hardware & software upgrade is a cost-effective solution to extend the lifescycle and improve the performance of your measuring system.

An upgrade of your system also gives you access to new features and keeps both your measuring software and your operating system up to date.

Feel free to contact us to request a detailed and custom quotation.

Application support

Our Application Specialist team provides you with assistance in solving your measurement problems, finding the most suitable measurement system for your needs, or just getting the most out of the tool you already have.